Timing: 12:00 PM to 12:30 PM
Operations: Define it before Funding it!
The startup word is all about technology platform, there is a lot of pressure on user and customer acquisition on the startups. However, the operations are one of the most critical aspect of user/customer experience, the key to user/customer retention. In most of the cases, the operations are an afterthought dependent upon size of funding and often cited as technology upgrade post investment.
Delivery is the most important part of commitment made during the sales, the efficient and standardized operations are one of the most important metrics for any investor to support and facilitate funding